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- Hawaiian Airlines Booking and Ticketing Policy
- Domestic Contract of Carriage
- Fare-Hold Terms & Conditions
- Fare Rules Terms and Conditions
- Gift Cards/Gift Certificates Terms & Conditions
- HawaiianMiles Terms & Conditions
- International Contract of Carriage
- List of All Fees
- Neighbor Island Travel Plan Terms & Conditions
- Privacy Policy
- Purchase Order Terms and Conditions
- Sydney Harbour Challenge Terms and Conditions
- Contingency Plan for Lengthy Tarmac Delays
- The Plumeria Lounge Pass Terms and Conditions
- Trademark and Keyword Usage Policy
- Trademarks
- Travel Credit Terms and Conditions
- Website Terms of Use
A copy of this Contract of Carriage must be maintained at each Hawaiian Airlines ticket office for inspection by the general public upon request.
Any passenger requesting a copy of this Contract of Carriage will be provided a copy free of charge if a request is made to:
Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820-0008
Click here for International Contract of Carriage
Click on the links below to review each rule.
Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820-0008
Click here for International Contract of Carriage
Click on the links below to review each rule.
- Full Text
- Rule 1: Application of Tariff
- Rule 2: Emergency Situations
- Rule 3: Schedules and Operations
- Rule 4: Restricted Items
- Rule 5: Definitions
- Rule 10: Passports and Visas - Responsibility of Passenger
- Rule 35: Refusal to Transport
- Rule 40: Electronic Surveillance of Passengers and Baggage
- Rule 50: Acceptance of Children
- Rule 55: Service Animals
- Rule 90: Oxygen
- Rule 95: Claims
- Rule 96: Customer Advocate Issues
- Rule 100: Tickets - General
- Rule 105: Ticket Validity
- Rule 115: Confirmation of Reserved Space
- Rule 135: Cancellation of Reservations
- Rule 150: Application of Fares - General
- Rule 160: Currency
- Rule 170: Round-Trip Fares
- Rule 175: Circle-Trip Fares
- Rule 180: Stopovers
- Rule 185: Routings
- Rule 187: Minimum Fares
- Rule 190: Acceptance of Baggage: General
- Rule 195: Conditions and Charges for Acceptance of Special Items
- Rule 200: Conditions and Charges for Acceptance of Live Animals
- Rule 205: Checked and Carry-On Baggage
- Rule 215: Cabin-Seat Baggage and Charges
- Rule 220: Baggage - General Conditions of Acceptance
- Rule 225: Baggage Charges
- Rule 230: Liability - Baggage
- Rule 235: Flight Delays/Cancellations (Standby Passengers)
- Rule 240: Flight Delays/Cancellations (Confirmed Passengers)
- Rule 245: Denied Boarding Compensation
- Rule 255: Rerouting
- Rule 260: Involuntary Refunds
- Rule 270: Voluntary Refunds
- Rule 275: Foreign Currency Refunds
- Rule 392: Returned Check Charge