1. Original receiving carrier(s) means a carrier or combination of connecting carriers on whose flight(s) a passenger originally held or holds confirmed space from a connecting point to a destination, next stopover or connecting point.
2. Outbound flight means the flight on which a passenger originally held confirmed space beyond the point where the schedule irregularity or failure to carry occurs.
3. Schedule irregularity means any of the following irregularities:
   1. Your flight is cancelled, or your reservation is cancelled pursuant to Rule 25(A): Government Request or Regulations
   2. You are scheduled to depart from the origination airport six or more earlier than the original scheduled departure time;
   3. You are scheduled to depart from a different origination airport or arrive at a different destination airport;
   4. You are scheduled to travel on an itinerary with more connection points than that of the original itinerary;
   5. You are downgraded to a lower class of service;
   6. You are an individual with a disability and are scheduled to travel through one or more connecting airports different from the original itinerary; or
   7. You are an individual with a disability and scheduled to travel on substitute aircraft on which one or more accessibility features needed by you are unavailable.

1. When change can be made at the passenger's request, carrier will effect a change in the routing (other than the point of origin); destination carrier(s); class of service; or validity specified in an unused ticket, flight coupon(s), or miscellaneous charges order provided that:
   1. Such carrier issued the ticket; or miscellaneous charges order;
   2. Such carrier is designated in the "via carrier" box, or no carrier is designated in the "via carrier" box, of the unused flight coupon or exchange order for the first onward carriage from the point on the route at which the passenger desires the change to commence; however, where the carrier that issued the ticket is designated as carrier for any subsequent section and has an office or general agent at the point on the route where the change is to commence or where the passenger makes his request for such change, the reissuing carrier shall obtain such issuing carrier's endorsement; or
   3. Such carrier has received written or telegraphic authority to do so from the carrier entitled, under (a) and (b) above, to effect the change.
      
      Exception: carrier will not require endorsement for transportation documents governing portions of transportation wholly within the area comprising the U.S.A.
2. Method of effecting change the change requested by the passenger shall be effected by:
   1. Endorsement of such unused ticket, flight coupon(s), or exchange order to the new receiving carrier;
   2. Reticketing of the passenger.
3. Applicable fare
   1. The fare and charges applicable as a result of any such change in routing, destination, or carrier shall be the fare and charges that would have been applicable if transportation had been purchased as of the date of commencement of carriage provided that:
      1. Additional passage at the through-fare shall not be permitted unless request has been made prior to arrival at the destination named on the original ticket or miscellaneous charges order;
      2. After the carriage has commenced, a one-way ticket shall not be converted into a round-trip or circle-trip ticket at the round-trip or circle-trip discount for any portion already flown; and
      3. After carriage has commenced a round-trip ticket can be converted into a circle-trip ticket, or vice versa provided that request is made prior to the passenger's arrival at the destination named on the original ticket or miscellaneous charges order.
   2. Any difference between the fares and charges applicable under sub-paragraph (a) above, and the fares and charges paid by the passenger, will be collected from the passenger by the carrier accomplishing the rerouting, who will also pay to the passenger any amounts due on account of refunds.
   3. Except as otherwise provided in Rule 85 the fare and charges applicable when a rerouting or change in ultimate destination is made at passenger's request at an office of carrier prior to arrival at the ultimate destination named on the original ticket, shall be the fare and charges that would have been applicable had the original ticket designated the routing and/or ultimate destination as revised by the new ticket. Any difference between the fare and charges so applicable and the fare and charges applicable to the original ticket issued to the passenger will be collected from or refunded to the passenger, as the case may be.
   4. Notwithstanding the provisions of this rule, carrier will not accept for any purposes under this rule passenger tickets or related transportation documents issued by any carrier which is in substantial default of its interline obligations or which voluntarily or involuntarily has become the subject of bankruptcy proceedings ("the defaulting carrier").
      
      Exception: notwithstanding the provisions of this paragraph, tickets issued by the defaulting carrier will be reissued/rerouted only between the points named on the original ticket which were served by carrier solely for transportation via carrier, provided such tickets were issued by such defaulting carrier in its capacity as agent for carrier and specified transportation via carrier. When tickets are accepted, no adjustments in fare will be made which would require carrier to refund money to the passenger.
4. Expiration date
   The expiration date of any new ticket issued for a change in routing, destination, carrier(s), class of service, or validity will be limited to the expiration date that would have been applicable if the new ticket had been issued on the date of sale of the original ticket or miscellaneous charges order.

1. we will advise you of your right to a refund for any affected segments and refund your ticket in accordance with Rule 90 if you decide not to travel;
2. we will refund you for any other part of your unused itinerary for which there is an Irregular Operation upon your request if you decide not to travel; and
3. we will offer you, subject to availability and in lieu of a refund, an alternative itinerary on Hawaiian or another carrier for any flight cancellation, and may offer you an alternative itinerary on Hawaiian or another carrier for any other Schedule Irregularity at no additional cost to you;

NOTE: A cancellation means a flight with a specific flight number scheduled to be operated between a specific origin-destination city pair that was published in the carrier’s Computer Reservation System at the time of the ticket sale but not operated by the carrier.