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Missing HawaiianMiles

You earn them, and you deserve their rewards. Whether you forgot to add your HawaiianMiles number to a reservation for a future flight, one you’ve already flown, or you need mileage credit for purchases from HawaiianMiles partners, you’ll find what you need to know right here.

Miles from Hawaiian Airlines Flights


Are you missing miles from a flight you just flew on Hawaiian Airlines? If you flew within the last three to five days, that’s how long it takes for miles to post to your account. If it’s been longer than that, but less than 120 days since you’ve traveled, please submit a request on our Retroactive Miles Form. Keep in mind that award or mileage flights won’t be eligible to earn miles.

If you forgot to add your account number to a reservation on a future Hawaiian Airlines flight, you can add your HawaiianMiles number to your reservation:

  1. Online, OR
  2. Contact Hawaiian Airlines Reservations, OR
  3. Contact the travel agency you made the reservation with.

Only the guests traveling on the reservation may be eligible to earn HawaiianMiles for travel.


Miles from HawaiianMiles Partners


Two things to keep in mind: Most partners ask that you give your HawaiianMiles number at the time of purchase. And HawaiianMiles you earn through purchases with our partner companies may take up to 45 days to appear on your account.

Hotel / Car Partners

If you’re missing HawaiianMiles for hotel stays and car rentals, please contact the hotel / car partner directly.

Cardholder Exclusive Partners

For miles missing from purchases made with our partners like, please contact the partner directly.

Missing miles from purchases with our Cardholders Exclusive partners? Contact the HawaiianMiles Service Center.

Hawaiian Airlines Vacation Packages

Missing your Hawaiian Airlines Vacation Package promotion miles? Contact the HawaiianMiles Service Center for further assistance with your HawaiianMiles inquiries.
 

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