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International Contract of Carriage
- Addendum to Governing Travel Agency Agreements (GTAA)
- Bid Up Terms & Conditions
- Hawaiian Airlines Booking and Ticketing Policy
- Domestic Contract of Carriage
- Employment Candidate Privacy Notice
- Fare Rules Terms and Conditions
- Gift Cards Terms & Conditions
- HawaiianMiles Terms & Conditions
- International Contract of Carriage
- Privacy Policy
- Purchase Order Terms and Conditions
- Schedule Change Policy and Procedures
- Contingency Plan for Lengthy Tarmac Delays
- The Plumeria Lounge Pass Terms and Conditions
- Trademark and Keyword Usage Policy
- Trademarks
- Travel Credit Terms and Conditions
- Website Terms of Use
Revised Mar. 9, 2021
A copy of this Contract of Carriage must be maintained at each Hawaiian Airlines ticket office for inspection by the general public upon request.Any passenger requesting a copy of this Contract of Carriage will be provided a copy free of charge if a request is made to:
Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820-0008
Click here for Domestic Contract of Carriage.
Click on the links below to review each rule.
- Full Text
- Rule 1: Definitions
- Rule 2: Standard Format of Electronic Rules
- Rule 4: Restricted Items
- Rule 5: Application of Tariff
- Rule 6: Classes of Service
- Rule 10: Special Airport Lounge Facilities
- Rule 25: Refusal to Transport - Limitations of Carrier
- Rule 35: Passenger Expenses En Route
- Rule 40: Taxes
- Rule 45: Administrative Formalities - Passports, Visas, and Tourist Cards
- Rule 55: Liability of Carriers
- Rule 56: Service Animals
- Rule 60: Reservations
- Rule 65: Tickets
- Rule 76: Returned Check Charge
- Rule 80: Revised Routings, Failure to Carry, and Missed Connections
- Rule 85: Schedules, Delays, and Cancellation of Flights
- Rule 87: Denied Boarding Compensation
- Rule 90: Refunds
- Rule 95: Amenities/Services for Delayed Passengers
- Rule 97: Acceptance of Baggage
- Rule 100: Conditions and Charges for Acceptance of Special Items
- Rule 105: Acceptance of Pets and Animals
- Rule 110: Checked and Carry-On Baggage
- Rule 115: Baggage Allowance
- Rule 123: Excess Baggage Charges
- Rule 125: Excess Value Charges for Baggage
- Rule 130: Fares
- Rule 135: Stopovers
- Rule 140: Routings
- Rule 200: Acceptance of Children
- Rule 500: Passengers On Stretchers